Legal
Refund Policy
Questions?Contact UsSales are final. Items that arrive damaged, defective, or incorrect are replaced or refunded.
This Refund and Return Policy applies to purchases made from Blvista, operated by COCARP, LLC ("Blvista," "we," "us," or "our").
By placing an order on our website, you agree to the terms outlined below.
All sales are final
We do not accept returns or exchanges for a change of mind, an ordering mistake, sizing, or items you no longer need. Please review the product details, sizing, and compatibility before you order.
Damaged, defective, or incorrect items
If your item arrives damaged, defective, or is not the item you ordered, we will replace it or refund it.
- Inspect your order as soon as it arrives.
- Contact [email protected] within 48 hours of delivery with your order number, photos of the item and its packaging, and a short description of the problem.
- Do not ship anything back without our authorization. If we need the item back, we will send instructions and cover the return shipping.
Reports made after 48 hours may be denied.
Problems that appear later
A defect that shows up after the first 48 hours may be covered by the manufacturer's warranty. Contact us and we will help you reach the manufacturer.
Legal and compliance restrictions
Returns are subject to all applicable federal, state, and local laws. Blvista reserves the right to refuse any return that would violate applicable regulations, shipping laws, or carrier restrictions.
Nothing in this policy limits rights you have under applicable consumer protection law.
European Union 14-day cooling-off period
If merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days of delivery, subject to applicable export restrictions.
Returned items must be unused, uninstalled, and in original packaging. Return shipping costs apply where permitted by law.
Refunds
Approved refunds are issued to the original payment method within 10 business days of approval.
Processing times may vary depending on your bank or payment provider.
If more than 15 business days have passed since approval and you have not received your refund, contact [email protected].
Contact information
For all return and refund questions, contact [email protected].
